What Is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of Cookies We Use

we use the following types of cookies :

• Strictly necessary cookies. These essential cookies are required for our website to function correctly. Without these cookies, you may not be able to access secure areas or use essential features like shopping carts or e billing. While you can disable these in your browser settings, doing so may affect your experience on our website.
• Analytical or performance cookies. These allow us to recognise and count the number of visitors to analyse how they navigate our website. This information helps us improve our website's functionality, ensuring that users can easily find what they are looking for.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

Cookie Lifespans

Our cookies remain active for different periods depending on their purpose:

• Strictly necessary cookies: Most expire at the end of your browser session, though some may last up to 30 days.
• Analytical/performance cookies: These typically last between 1 day and 2 years
• Functionality cookies: These typically last between 1 day and 2 years
• Targeting cookies: These typically last between 1 day and 2 years

You can see the specific expiration dates of all cookies used on our site by accessing your browser's cookie settings or by using the Cookie Settings option on our website.

Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include analytics providers (such as Google Analytics), advertising networks, and social media platforms. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We do not control these third parties' tracking technologies or how they may be used. If you have questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Why We Use Cookies?

We use cookies to enhance your experience by:

• Remembering your preferences and settings.
• Understanding how you use our website and services.
• Improving our website and the services.
• Providing targeted content and advertising that may be of particular interest to you.

How We Use Cookies

At LevelUp, we use cookies to understand how you use our site and to improve your experience. This includes personalizing content, providing social media features, and analyzing our traffic. We may also share information about your use of our site with our social media, advertising, and analytics partners.

International Data Transfers

Some of our third-party cookie providers may process your personal data outside the UK or European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses or adequacy decisions by the UK Government. You can request more information about these safeguards by contacting us at impact@levelupesg.co.

Your Choices About Cookies

Your Choices About Cookies You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

Browser Settings: Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Here's how to manage cookies in common browsers:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and site permissions

Our Cookie Banner: Use the 'Accept', 'Reject', or 'Preferences' options in our cookie consent banner when you first visit our site, or access the 'Cookie Settings' in the footer of our website at any time.

Please note that if you choose to reject non-essential cookies, you may still use our website, but your access to some functionality and areas may be restricted.

Cookie Consent

When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies.

You can change your preferences at any time by clicking on the 'Cookie Settings' link in the footer of our website. We will only use strictly necessary cookies until you provide consent for other types. Your explicit consent will be recorded and stored securely.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are using cookies. The date of the last update can be found at the top of this policy.

Contact Us

This Cookie Policy was last updated on April 24, 2025.